Product/Launch Operations Manager

About the role

What this role does.

EvaEsi is a whole new model line, built on the research from Forlais. It is a significant launch, and you can help shape it. A launch has a lot of moving parts and someone has to hold it all together. That is this role. You will run the launch plan, the beta programme and the coordination between teams, and after launch it grows into a wider product operations role as the company scales.

What you would do:

• Run the launch plan, beta programme and readiness cadence.
• Coordinate between AI, platform, security, compliance, operations and support.
• Keep several threads moving without losing any of them.
• Design support and escalation processes for launch.
• Make the connective work visible so everyone else can move faster.

What we look for:

• Have run complex launches or programmes with real deadlines and real consequences.
• Organised without being bureaucratic.
• Communicate directly and kindly, including when the news is bad.
• Bring an open mind and genuine readiness for a learning curve.
• Are results oriented and comfortable taking responsibility for outcomes.
• Are willing to adapt and try new ideas.

Nice to have:

• Product or programme management in software companies.
• Beta programmes, readiness gates and launch calendars.
• Support and escalation process design.
• Early-stage or new-product environments where the playbook did not exist yet.

Process

How the process runs.

Each application is reviewed directly. Expect one or more conversations covering judgement, technical or craft depth, and the responsibility the role carries. EvaEsi does not publish salary ranges in public material; compensation is discussed individually during the process.